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Refund Policy

  • Eligibility for Refunds: To be eligible for a refund, items must be returned in their original condition within [number of days] days of delivery. Items must be unused, unwashed, and in their original packaging with all tags attached.

  • Refund Process: To initiate a refund, please contact our customer service team with your order details and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow [number of days] days for the refund to be processed and reflected in your account.

  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping method for returns to ensure safe and timely delivery.

  • Non-Refundable Items: Certain items such as gift cards, personalized or custom-made products, and final sale items are not eligible for refunds unless defective or damaged upon arrival.

  • Refund Exceptions: We reserve the right to refuse refunds for returns that do not meet our return policy criteria or are received after the specified return period.